What does SQND CITY specialize in?

SQND CITY builds custom watches, performs watch modifications, assembles original SQND CITY designs, and sells accessories such as straps, bezels, crystals, and other components. All work is completed with care in the Chicago area.

Do you sell ready‑to‑ship watches?

Yes. Ready‑to‑ship watches are fully assembled and ship within our standard processing time.\

Can I request a custom build?

Yes. Custom builds are available depending on part availability and current workload. Some projects require parts sourced from multiple vendors, including overseas suppliers. Contact Us for requests and ideas.

FAQ | SQND City Watches

Frequently asked questions

General

Orders & Processing Times

Shipping & Delivery

Returns & Refunds

Exchanges

Warranty & Repairs

Custom Builds & Modding

Accessories

Packaging & Presentation

Contact & Support

Policies, Terms & Legal

For detailed information about our store policies, legal terms, and customer protections, please visit our dedicated Policies & Legal section. There you’ll find complete explanations of our Shipping Policy, Refund Policy, Warranty Policy, Accessibility Statement, and Terms & Conditions. These pages outline how SQND CITY handles orders, returns, repairs, and customer rights so you always know what to expect.

Explore

Refund & Return Policy

Learn how SQND CITY handles returns, refunds, exchanges, and damaged items. Clear guidelines ensure transparency and protect both you and your purchase.

Warranty Policy

Review warranty coverage for SQND CITY builds, mods, accessories, and repairs. Understand what’s covered, what isn’t, and how to submit a claim.

Shipping Policy

Find details on processing times, carriers, international shipping, insurance, and delivery expectations. Everything you need to know before your order ships.

Terms & Conditions

Read the full terms governing use of our website, purchases, limitations, and customer responsibilities. These terms help ensure a fair and secure experience.

Privacy Policy

See how SQND CITY collects, uses, and protects your information. We prioritize transparency and safeguard your data across all interactions.

Accessibility Statement

Learn how SQND CITY ensures our website is accessible to all users, including adjustments made to support screen readers, keyboard navigation, and inclusive browsing.