Privacy Policy

The information provided in this Privacy Policy is intended to explain how SQND CITY collects, uses, stores, and protects personal information. This document is not legal advice and may not reflect all requirements applicable to your specific business operations or jurisdiction. Privacy laws vary across states, countries, and international regions. You are responsible for ensuring compliance with all relevant laws, including U.S. federal and state privacy regulations, GDPR (EU/UK), and other international data‑protection frameworks. For legal guidance tailored to your business, consult a qualified attorney.

SQND CITY (“we,” “our,” or “us”) collects and processes personal information to operate our website, fulfill orders, and provide customer support. This includes information voluntarily provided by visitors and customers, as well as data automatically collected through cookies, analytics tools, and similar technologies.

We are committed to protecting your privacy and maintaining the security of your personal information. Our practices follow applicable U.S. laws (including consumer‑protection and data‑security standards), state‑level privacy laws such as the California Consumer Privacy Act (CCPA/CPRA), and international regulations such as the General Data Protection Regulation (GDPR) for EU/UK users.

Different jurisdictions impose different requirements regarding consent, data access rights, retention periods, and international data transfers. SQND CITY implements reasonable safeguards to comply with these obligations where applicable.

SQND CITY’s Privacy Policy covers the following key areas:

​

1. Information We Collect

We may collect personal information such as your name, email, shipping address, billing details, account information, and order history. We also collect technical data including IP address, device identifiers, browser type, and usage analytics. Cookies and tracking technologies may be used to enhance site functionality and personalize your experience.

​

2. How We Use Your Information

We use collected data to process orders, manage accounts, operate the wishlist and store features, improve website performance, communicate with customers, prevent fraud, and comply with legal obligations. Marketing communications are sent only when permitted by applicable law.

​

3. Sharing Information With Third Parties

We may share information with trusted service providers such as payment processors, shipping carriers, analytics platforms, and hosting services. We do not sell personal information. Any third‑party partners are required to protect your data according to applicable privacy laws.

​

4. International Data Transfers

If you access our site from outside the United States, your information may be transferred to and processed in the U.S. We use legally recognized safeguards such as Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) when required by GDPR or other international regulations.

​

5. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information.

• U.S. residents (including California): rights under CCPA/CPRA

• EU/UK residents: rights under GDPR

• Canada residents: rights under PIPEDA

You may contact us to exercise these rights.

​

6. Data Retention & Security

We retain personal information only as long as necessary for business, legal, or security purposes. We use reasonable administrative, technical, and physical safeguards to protect your data, though no system is completely secure.

​

7. Children’s Privacy

Our website is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from minors.

​

8. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent revision.

​

9. Contact Information

For questions or privacy‑related requests, contact us at: SQND CITY – Chicago, IL Email: support@sqndcity.com