Terms & Conditions

The information provided in this Terms & Conditions document is intended to outline the general legal relationship between SQND CITY and its website visitors or customers. This document is not legal advice and may not reflect all requirements applicable to your specific business operations or jurisdiction. Laws differ across states, countries, and international regions. You are responsible for ensuring compliance with all relevant legislation, including U.S. federal and state laws, consumer‑protection regulations, e‑commerce requirements, and international frameworks where applicable. For legal guidance tailored to your business, consult a qualified attorney.

These Terms & Conditions (“T&C”) govern your use of the SQND CITY website, products, and services. By accessing or purchasing from this website, you agree to be bound by these terms.

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The T&C define the legal boundaries between you (the website visitor or customer) and SQND CITY (the website owner). They outline acceptable use of the website, purchasing rules, account responsibilities, intellectual property protections, disclaimers, and limitations of liability.

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Because SQND CITY sells physical products (custom watches, watch parts, accessories, and related items), these T&C include provisions specific to e‑commerce transactions, such as payment terms, shipping, returns, warranties, and order fulfillment. Requirements may vary depending on your location, so SQND CITY implements reasonable measures to comply with applicable laws.

1. Eligibility & Acceptable Use
You must be at least 18 years old (or the legal age in your jurisdiction) to use this website or make purchases. You agree not to misuse the website, attempt unauthorized access, or engage in activities that disrupt normal operation.

2. Product Information & Availability
SQND CITY may modify, update, or discontinue products at any time. Product descriptions, pricing, and availability are subject to change without notice. We strive for accuracy but do not guarantee that all information is error‑free.

3. Payments & Billing
All payments must be made using accepted payment methods at checkout. By completing a purchase, you authorize SQND CITY and its payment processors to charge your selected payment method. Fraudulent or unauthorized transactions may result in order cancellation.

4. Shipping, Delivery & Risk of Loss
Shipping timelines are estimates and may vary. Once an order is shipped, risk of loss transfers to the customer. Customers are responsible for providing accurate shipping information.

5. Returns, Refunds & Exchanges
SQND CITY’s return and refund policies are outlined in the dedicated Refund Policy page. Customers are responsible for reviewing these terms before making a purchase.

6. Intellectual Property
All content on this website—including logos, branding, product images, text, and design elements, is the property of SQND CITY and protected by copyright, trademark, and intellectual‑property laws. You may not copy, reproduce, or distribute any content without written permission.

7. Account Suspension or Termination
SQND CITY reserves the right to suspend or terminate accounts that violate these T&C, engage in fraudulent activity, or misuse the website.

8. Limitation of Liability
SQND CITY is not liable for indirect, incidental, or consequential damages arising from website use, product purchases, or service interactions. Liability is limited to the maximum extent permitted by law.

9. Governing Law
These Terms & Conditions are governed by the laws of the State of Illinois and applicable U.S. federal laws. International customers agree that U.S. jurisdiction applies to transactions made through this website.

10. Changes to These Terms
SQND CITY may update these Terms & Conditions at any time. Continued use of the website after changes indicates acceptance of the updated terms.
 
11. Contact Information
For questions regarding these Terms & Conditions, contact us at: SQND CITY – Chicago, IL Email: support@sqndcity.com